Privacy Policy

The following text is intended to provide you information concerning how we process your personal data in connection with our website.

Controller

RETECO Datentechnik GmbH
Stellmacherstrasse 7
D-23556 Lübeck

Represented by Mr Michael Portmann
Telephone: +49 (0)451 / 899 56 - 0
Fax: +49 (0)451 / 899 56 - 61
E-Mail: info@reteco.de

Contact the data protection officer

When do we process what personal data

We process your personal data in the situations set out below:

  • When you visit our website, the browser in use on your device automatically sends information to our website’s server. This information is stored temporarily in a so-called “log file”. As part of this process, the following information is collected without action on your part and stored until it is automatically erased:
    • IP address of the referring computer;
    • Date and time of access;
    • Name and URL of files accessed;
    • Website from which access was initiated (referrer URL);
    • Browser used and, if applicable, your computer’s operating system as well as the name of your service provider.
    • In addition, we use cookies and analytical services when you visit our website. More information on this topic is included under the heading “Analytical tools”.
  • In the case of any questions, we offer you the opportunity to contact us using a form available on the website. You must include a valid e-mail address and your name on the contact form so that we know who sent the request and are able to respond. Additional information may be provided on a voluntary basis.
  • If you are interested in our products, we offer you the opportunity to request product information using a form available on our website. You must include a valid e-mail address, your name, telephone number and indicate your company on the request form so that we know who sent the request and are able to respond to your request. Additional information may be provided on a voluntary basis.
  • If you are interested in sending us an application in response to an advertised vacancy or as an unsolicited application, we will process any documents you send us along with your personal data.
    • In the case of unsolicited applications, we require your name, address and other contact details, date and place of birth, citizenship and documents related to your qualifications. In addition, you may send us other information on a voluntary basis that you believe may be beneficial in connection with evaluating an employment relationship with us.
  • On our website, we provide a means for you to access and use our support system. The data entered in the course of this registration comprises user name and password, which are collected and stored exclusively for the use of our website. When you register on our site, we will also store your IP address and the date and time of your registration.

Purpose of data processing

We use personal data you have actively provided us only for the specifically agreed purpose and only to the extent necessary.

  • We process such data for the following purposes:
    • To ensure a smooth connection to the website;
    • To ensure convenient use of our website;
    • To evaluate system security and stability as well as
    • For additional administrative purposes.
    • The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected for the purpose of identifying you personally.
  • Data processing for the purpose of contacting us is carried out in the context of authorised steps prior to entering into a contract in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR. When a contract is concluded, the data can be entered into our customer support system. Data is not processed for any other purposes.
  • Data processing for the purpose of sending product information is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) & f) GDPR as part of authorised steps prior to entering into a contract. You will be added to our customer database and contacted.
  • Data processing serves the purpose of establishing and implementing an employment relationship in accordance with Art. 88 GDPR in conjunction with § 26 Federal Data Protection Act (BDSG). In the event of a positive decision, your personal data is included in our personnel file and is used for purposes of the “employee administration” process.
  • If you have expressly consented according to Art. 6 para. 1 sentence 1 a) GDPR, we will use your e-mail address to regularly send you our newsletter.
  • If you have registered with us, we use your data to maintain your account and, in the event that a third party misuses your data and registers with this data on our site without your knowledge, as a safeguard on our part in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR.

Categories of recipients of personal data

Your personal data will be transferred to third parties for purposes other than those listed below to the following categories of recipients:

  • Companies that support us in assessing your creditworthiness (scoring companies)
  • Service providers for sending the e-mail newsletter. For more information, please see the registration form.

Furthermore, we will only share your personal data with third parties if:

  • You have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR;
  • Disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data;
  • In the event that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c) GDPR, and
  • This is legally permissible and is necessary for the management of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR.

Data will only be transferred to third countries if you have given your consent.

Period for which personal data is stored

  • Cookies are stored in your browser as so-called session cookies so that your browser automatically deletes them after leaving our website. In this case, the duration of storage depends on the technical functionality of the browser you are using.
  • Personal data transmitted to us in connection with a contact request on our website will only be stored for the time needed to process the request. When a contract is concluded, the data you provide may be regularly stored in our customer support system for 10 years, unless there is another legal obligation that obliges us to store it for a longer period of time.
  • Personal data that are transmitted to us in connection with a request for product information on our website are stored for the time needed to process the request and offering. When a contract is concluded, the data you provide may be regularly stored in our customer support system for 10 years, unless there is another legal obligation that obliges us to store it for a longer period of time.
  • In the case of a
    • Rejection: Personal data collected will be stored for at least three months. The longest storage period is a maximum of six months.
    • Hiring: Our retention periods apply. The information you are entitled to will be provided to you upon hiring.
  • Your personal data will be stored until you revoke consent.
  • Personal data transmitted to us in connection with registration on our website will only be stored for as long as the account is active. When a contract is concluded, the data you provide may be regularly stored in our customer support system for 10 years, unless there is another legal obligation that obliges us to store it for a longer period of time

Please note that we delete your data if their storage is inadmissible (especially if the data is incorrect and correction is not possible). Data will be blocked rather than erased if legal or actual barriers prevent erasure (e.g. special storage obligations due to commercial and tax regulations).

Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are reasons for this which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to datenschutz@reteco.de.

Right to information, rectification, erasure, restriction

Data subjects have the right to receive information concerning their personal data as well as the right to rectification, erasure or restriction of processing. Furthermore, data subjects have the right to object to processing.

Right to data portability

Data subjects have a right to data portability.

Right to lodge a complaint with the supervisory authorities

You have the right to lodge a complaint with the supervisory authorities.

Providing personal data

You are under no legal obligation to provide personal data.

Automated decision-making, including profiling

Under certain circumstances, an automated profile can be created with the aim of evaluating personal aspects. We use these profiling measures in the following cases:
On the basis of legal and regulatory requirements, we are obliged to combat money laundering, terrorist financing and financial crimes. Data analyses (e.g. comparison to legally prescribed lists) are also carried out.

Analytical tools

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, nor do they contain viruses, Trojans or other malware.

Information is stored in the cookie that is created in connection with the specific device you are using. However, this does not mean that we receive direct information regarding your identity.

The use of cookies serves on the one hand to make the use of our website more attractive for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These will be deleted automatically after leaving our site.

In addition, we also use temporary cookies that are stored on your device for a specified period of time to optimise user-friendliness. If you visit our site again to use our services, it will automatically recognise that you have already visited us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and for evaluation purposes in order to optimise our website for your use (see Section 5). These cookies enable us to automatically recognise that you have already visited our website upon any future visits. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you will not be able to use all the features of our website.

Data security

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. In most cases, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a particular page of our website is transmitted in encrypted form is indicated by showing a locked key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in keeping with technological developments.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Validity and changes to this Privacy Policy

This Privacy Policy is currently valid and dated May 2018.
Further enhancements to our website and offerings, or changes in legal or administrative requirements, may make it necessary to change our Privacy Policy. You may access and print out the current Privacy Policy at any time from our website.